[lukewiwa]

The last thing I want is to raise the friction for writing down documentation.

It's hard enough to get technical minded people to contribute to a git (or style) based knowledge base.

Pick your poison I guess but I'm quite happy to have testers/BAs/directors/etc able to quickly jot down thoughts roughly than have it disappear into the ether.

[Viliam1234]

> The last thing I want is to raise the friction for writing down documentation.

A better solution might be that anyone can write the documentation, and there is a maintainer who constantly refactors the wiki to keep it legible. Makes sure the information is not duplicated, adds hyperlinks to things, etc.

[wankle]

Internal documentation is everyone's responsibility, not a "tech writer". External should be written by a professional, agree.

[Aeolun]

I mean. I guess? The difference between having it written down in Confluence and disappearing into the ether is academic though. Either way nobody will ever find the information again.