[alex504]

Its funny because my experience has been the exact opposite. I have sold three cars to them in the past 2 years (long story) and all of them were several thousand above what other dealers in the area or carvana/shift/vroom were willing to pay. Every time I got one of their offers I was like, "Huh. Ok".

However in buying cars from them, everything seems a overpriced compared to the local market.

My understanding of it is that they make money by doing used car arbitrage. They knew they could make money on the cars I sold them by shipping them across the country. And I think people are willing to pay a little more to buy a car from them because of all of the guarantees and how painless it is.