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rajatarya | 3 years ago
In general, we are thinking about usage-based pricing (which would include bandwidth and storage) - what are your thoughts for that?
Also, where would you be mounting your repos from? We have local caching options that can greatly reduce the overall bandwidth needed to support data center workloads.
V1ndaar|3 years ago
Generally usage based pricing sounds fair. In the end for cases like mine where it's "read rarely, but should be available publicly long term" it would need to compute with pricing offered by the big cloud providers.
I'm about to leave my academic career and I'm thinking about how to make sure all my detector data will be available to other researchers in my field in the future. Aside from the obvious candidate https://zenodo.org it's an annoying problem as usually most universities I'm familiar with only archive data internally, which is hard to access for researchers from different institutions. As I don't want to rely on a single place to have that data available I'm looking for an additional alternative (that I'm willing to pay for out of my own pocket, it just shouldn't be a financial burden).
In particular while still taking data a couple of years ago I would have loved being able to commit each daily data taking in the same way as I commit code. That way having things timestamped, backed up and all possible notes that came up that day associated straight in the commit message would have been very nice.
Regarding mounting I don't have any specific needs there anymore. Just thinking about how other researchers would be able to clone the repo to access the data.
blagie|3 years ago
First, it's all open-source, so I can take it and run it. Second, you provide a hosted service, and by virtue of being the author, you're the default SaaS host. You charge a premium over AWS fees for self-hosting, which works out to:
1. Enough to sustain you.
2. Less than the cost of doing dev-ops myself (AWS fees + engineer).
3. A small premium over potential cut-rate competitors.
You offer value-added premium services too. Whether that's economically viable, I don't know.
blagie|3 years ago
1. I'm unlikely to adopt something proprietary for this sort of use. Lock-in is bad, but it's especially with a startup which can disappear tomorrow or pivot who is holding my key data. Open-source means if you disappear, I'm alive. I don't trust you, and open-source mostly means I don't need to.
2. With open-source, pricing which is more than the cost of AWS + engineer makes no sense. I'd rather host myself. However, the labor costs means that AWS + engineer gives a lot of potential profit margin for you. I'd much rather not run servers myself.
3. A cut-rate competitor will have similar per-customer cost structure as you, but you'll have somewhat higher fixed costs. For me, paying a little bit more for the reliability of going with the most competent vendor is an obvious choice (which you would be, by virtue of having written it). I wouldn't consider a cut-rate vendor unless the savings was very significant.
4. Not in my current job, but in past jobs, I'd gladly pay for service and support on top of that. A lot of things are cheaper for you to do (or explain) as the author / expert, than for my guys to figure out themselves.
For this to work requires a certain economy-of-scale. That requires deep VC pockets to get to profitability, or a good beachhead (e.g. a single big customer). There are many single big customers, but I have no idea how you'd build that connection. Most are in oddball industries, and not companies you'd think of.
For example, a few years back, I interacted with a major military contractor who specializes in manufacturing, and has no competence in technology. They did many billions in business, and had just paid a few million for a semi-incompetent tech consulting firm as an acqui-hire to try to build basic tech expertise. Outsourcing everything to you would have been a far better decision for them (and for many companies like them) if they could find you and vet you, and vice-versa (probably with a strategic investment as well).
They were very good at what they did, but what they did was very much not tech or software.