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Others | 3 years ago

This should never happen on Prime Video. Major breach of customer trust.

If it’s happened to you please call customer service and complain. If they can’t fix it or refund you, please get in touch with me and I will try and get it fixed for you

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mrlonglong|3 years ago

What angers me the most is that they never bother to get subtitles (closed captions) on a lot of films I'd like to watch. Being deaf, it's a major pain when a decent film doesn't come with subtitles !