The story might not be a accurate, but the concept is certainly valid. I see this sort of thing all the time. This terrific story helps people to understand the core point, that busy does not equal productive.
Yes, exactly. THE STORY IS NOT ABOUT WELDING! It is about having misconceptions about efficiency and productivity, and that people being busy does not mean they can't be more productive.
Though it tries, it's a bad story about determining work flow efficiencies and misses the mark. Surely if the consultant had been immersed in any industry for long, they could have recounted where they zeroed in on one particular metric to determine efficiency. Mind it's a very good story of a consultant picking one metric and the result ... as already stated, just happened to be extremely lucky I can probably recount a tale or two where the agent (new management or new ideas from up top) for change was totally clueless and things went downhill ... there is period where profits don't take a hit and by the time the fall out is happening, it's hard to wind back the clock ... customers / clients are on the decline.
Nifty3929|3 years ago
anenefan|3 years ago