I've read 100s of comments from variety of sources over the years that Yelp is in the business of extortion. It extort money from restaurants by threatening to remove positive reviews and other such tactics.
Those sources seem like hiersay. A recent story I heard was by Loius Rossmann [0] claimed that he found the family member of a Yelp sales rep left a bad review after he turned down a yelp offer.
That just doesn't make sense to me? Like Yelp is telling their sells reps to ask their family to give bad reviews for businesses that don't buy ads?
There might be an argument for Yelp to adjust incentivizes for their sales people to discourage that behavior, but AFAIK they are acting on their own and not because Yelp said to do that.
itake|3 years ago
That just doesn't make sense to me? Like Yelp is telling their sells reps to ask their family to give bad reviews for businesses that don't buy ads?
There might be an argument for Yelp to adjust incentivizes for their sales people to discourage that behavior, but AFAIK they are acting on their own and not because Yelp said to do that.
[0] - https://www.youtube.com/watch?v=gQAAauJlPq0