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d883kd8 | 3 years ago

There's this other thing where instead of posting your Complaint to HN you can file your Complaint in a court of law, it's kind of like an analog version of Zendesk that every company has to use.

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bobbylarrybobby|3 years ago

And it takes a thousand times as long and infinitely more money than posting a complaint online.

cjbgkagh|3 years ago

Small claims court is pretty good if it’s available to you and most disputes probably fit within the limits. These courts deal with corporate malfeasance quite a bit so they’ve likely seen it before. They’ll often penalize the offending company with 2x+ damages and if the company still won’t pay you can get a bailiff to come with you to go impounding assets. They use fire sale prices to offset the debt so it costs the company way more to let you walk off with assets than it does to cut you a check. So usually by that stage they relent and pay you your judgement.