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supah | 3 years ago

To be brutally honest, the problem sounds like a you problem.

You have a business, but no way to receive a sms. You had an empty account, you lost it? You used an email account you hardly check. Amazon isn’t this massive company because they are closing accounts with servers, that’s google cloud.

Now you spent a whole $30 when your ready again open a new account.

Your an edge case, and not doing any favors to make your life easier.

discuss

order

casenmgreen|3 years ago

I may be wrong, but I think you are focusing too much on the practical consequences in this one case.

These consequences indeed are minimal - but that was due to luck, really, where I had not used the account.

If I had, and I had servers running, I would have been what on the face of it appears to be blackmailed into handing over sensitive, personal data.

There is also the question of AWS's procedures. One day of notice to close an account is not reasonable. It is a concern for any open accounts - on the face of it, it implies the need to check email from AWS every day and be ready to hand over any information AWS ask for, or your servers will shut down the next day.

What happens when you get sick? have covid, as I did? pow - servers all gone!

There's no discussion possible here, either, as Support take a few days to reply.

I may be wrong, but this is a concern.

I think you have to admit there is the possibility here for people to lose their accounts, without any chance of discussion, because they are unwell - and that is crazy; it's a flawed procedure.

"I was hit by a bus, in hospital with two broken legs and concussion, but my first priority was checking my AWS email every day! thank God AWS at least give one day of notice!"

(And the strangeness of two emails in the same day, with differing notice periods. What was going on, behind the scenes?)

I'm not looking to try again to open a new account, because I expect this to happen again.

nullfield|3 years ago

[deleted]

birdymcbird|3 years ago

>”Don’t fucking simp for Amazon. People do things different ways (hell, Amazon themselves barely have a phone number), and absent some indication of fraud their behavior is unreasonable.”

Easy solution for you. dont like their policies? dont do business with them.

if people create idle accounts on my own service id delete too. good news is you dont have to use it. :)