[winton]

Created my frame, left the site, came back, and placed an order.

Did not realize framous had not saved my picture orientation properly. Emailed to cancel order so I could place a new one. No response.

Now I will not be placing a new order at all.

[swiil]

Hey, we did respond and refunded your order. Sorry for the delay in that response we were still getting our operations up and running.

Feel free to use the free code if you would be willing to give us another try. We are sorry it wasn't an ideal experience.