[tcbyrd]

I was working in a Dell call center in 2007 when this plague started. As soon as I pulled up the service tag I could tell how the call was going to go. Yellow lights on the back indicating power but no successful POST. Specific chassis manufactured in a specific time range. There was a massive recall but most people don’t return their working machine, so it took months before the calls slowed down.

[2000UltraDeluxe]

A few years earlier, Compaq, my first helpdesk job, had similar issues with caps in their PSU's. The normal problem statement would be that the computer simply went out with a loud bang.

One client once called regarding 80 Evo's who'd all gone out, one after another, over the course of a single day.