[jackbondpreston]

agreed. I love Slack. where I work, it is used for helping coworkers/other teams with issues - but there is no expectation of fast replies. the author implies this expectation is implicit to Slack, but it's not. for me, it's perfectly normal to not expect a reply to something even on the same day, especially if it's complex and people are busy.

additionally, if the volume of messages is too high to be able to catch up with after working for a while (like you would catch up on emails), this is probably an issue of not splitting things up adequately into granular channels. or, again, some weird culture of just spamming Slack for everything.