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MaxKeenan | 3 years ago

Understand where you're coming from on the org-level auth vs individual. Part of the goal with Needl is to be entirely self-serve, where one member of a team can use it without needing company wide approval.

Thanks for calling out the site issues -- will get those fixed asap!

discuss

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xp84|3 years ago

If one member of a team is meant to be able to just use it without IT being involved, don't you foresee companies getting very cranky about an employee uploading all their work documents, emails, etc. to an external cloud they don't control?

MaxKeenan|3 years ago

Certainly happens - in this case IT usually contacts the employee, who connects us with IT and then we share our SOC II / describe our security processes and they grant us company wide access. Ends up not being a massive problem, but the added benefit on an employee / individual being able to self-serve offsets it, in our mind at least.

At some point, we'll likely kick off an enterprise-focused initiative. Thanks for bringing this up, very good points.

rsstack|3 years ago

I just emailed you for help. When trying to self-serve, I immediately got blocked by automated corporate policies :)

MaxKeenan|3 years ago

Yup! Hopefully the workaround I sent was easy enough -- please let me know if there's anything else I can help with!