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lesdeuxmagots | 3 years ago

Of course MBBs and others have expertise. It's just that most of that expertise is not in the industry domain.

They have expertise in crafting and creating compelling arguments, in selling ideas. They have expertise in maintaining an industry-wide view and synthesizing general trends across the industry (or across industries). They have expertise in parachuting in as third-party and the politics that are associated with that.

These are VALUABLE skills. Imagine if everyone in your organization was an expert in crafting narratives, in putting forth concise arguments, in maintaining the larger context beyond their own area of practice.

The problem with strategy consultants is that they are not hired to be objectively valuable to an organization, an industry, society, etc. They are mercenaries who apply their skills to be valuable to specific people. And because they know how to be more compelling, even if they are not actually correct, it becomes deeply problematic over time, or at scale.

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lmm|3 years ago

> These are VALUABLE skills. Imagine if everyone in your organization was an expert in crafting narratives, in putting forth concise arguments, in maintaining the larger context beyond their own area of practice.

That would certainly be valuable to those people; would it actually help the organization though?