[stevedomin]

Thank you for the feedback. The point on not knowing whether you're in the target market or not is absolutely valid and something we should make a lot clearer on that page.

Re: pricing: our main product is our Flights API (https://duffel.com/flights). Links is a new product we're launching today that lets you sell flights without having to write an integration with our API. You can access our API on our free plan but Links is only available on a paid plan.

> The "Why do you charge for excess searches?" link in the pricing page opens the Forex question, not the excess searches question. We'll fix this, thanks for letting us know.

> Pricing page provides pricing in GBP, EUR, USD, and AUD but does not use any kind of location data to localize the currency. It used to, might be a bug introduced with the new page.

> I used the "Resources" menu and I don't understand what "Spend management: Unlock incremental revenue" means It's a page dedicated to spend management platforms that are looking to unlock extra revenue with travel

[ethanbond]

I think the confusion here is much more basic: what does it mean to “sell flights” and why would I do it? How do I know if I’m someone who can sell flights? I in fact don’t own an airline, so what does that mean!

I suspect there’s a bit of “curse of knowledge” at play here. You’ve spent a bunch of time in this space and we haven’t. If your target audience is all people who know this stuff then this might not be a problem, but just thought I’d try to clarify.

[stevedomin]

Thanks for clarify, it might very well be the case ("curse of knowledge")

We're definitely trying to appeal to someone that know they want/need to sell flights but doesn't necessarily know how.

[SamBam]

> "Spend management: Unlock incremental revenue" means It's a page dedicated to spend management platforms that are looking to unlock extra revenue with travel

I'm going to assume this is another case of being so immersed in the jargon that you don't realize that this is meaningless to most people.

My initial understanding is "how do I spend management? It it like a currency?"

The I realized that "spend management" is jargon for "managing your company's spending," I'm guessing. So... companies that sell spend-management platforms to other companies also want to sell them flights? Forget it, I'm still confused. Clearly I'm not the target audience, though, so it's ok.