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Apple Entertainment Services are slow or down

100 points| irsagent | 3 years ago |apple.com

53 comments

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[+] aluminum96|3 years ago|reply
I love how the Apple status dashboard actually goes red when services are down. You'd think that would be easy, but most companies prefer to lie with their dashboards to meet SLOs.
[+] paxys|3 years ago|reply
Because Apple doesn't have enterprise sales agreements that include penalties for when these dashboards are red. Basically Goodhart's law in action.
[+] spiffistan|3 years ago|reply
Was about to say this. Kudos to them for actually conveying the information! They seem to have learned that what they're (partially) in the business of selling is long term trust.
[+] irsagent|3 years ago|reply
I agree. No BS, just the facts, of whether or not ther services are running
[+] Matl|3 years ago|reply
I agree, but does Apple run a SaaS that has SLA of the likes of GCP say?
[+] yamtaddle|3 years ago|reply
They're also the only laptop or phone or tablet vendor I've ever purchased from whose battery life claims are anywhere near matching actual lived reality, even for very light use.
[+] radicaldreamer|3 years ago|reply
Slack is notorious for not reflecting issues on their dashboard
[+] vuln|3 years ago|reply
Wow, a clean and accurate status page. Companies can learn from this.
[+] jturolla|3 years ago|reply
The most surprising service in this page is probably:

Walkie-Talkie - Available

Have you ever made it work? I activelly tried multiple times with multiple friends and the best I could get was about 3 seconds of one-directional audio, with dropped connection right after.

[+] sircastor|3 years ago|reply
When I first got my watch it worked great. A friend and geeked out about it for an hour while I was on a walk and I never used it again.
[+] neoromantique|3 years ago|reply
I've spent good 20 minutes trying to get it to work with me and my wife, but we both sent each other 'invites' that never arrived and it stayed like so since.

We both are in "family" too. ¯\_(ツ)_/¯

[+] shaunsingh0207|3 years ago|reply
I was on a camping trip and we used it quite a few times just fine.

I find it weird on this thread and the other AirTags how everyone has such varying experiences with the hardware. My AirTags don't work often, everyone else's are fine. My walkie talkie works, no-one else does ...

[+] noja|3 years ago|reply
WFM. Like a walkie talkie: you need to hold down the button while you record your message. The audio is one-way. Then the other person takes their turn.
[+] can16358p|3 years ago|reply
Weird. One of my random contacts just sent me a Game Center friend request an hour ago... which I never use. I even forgot such a thing existed.

Started to think its related somehow.

[+] grupthink|3 years ago|reply
Interesting. I woke up to find that my iCloud & App Store accounts got locked. I was able to recover my account by resetting my password though. I wonder if it's related to this outage.
[+] 112233|3 years ago|reply
Muy anecdote: could not work because mac was randomly popping up "please sign in to your apple id to use podcasts" popup, stealing focus and obscuring screen few times a minute. entering password resulted in "incorrect password" and a repeat popup. Got real strong malware vibes, did upgrade+reboot, it passed.

I wonder if its also related to this

[+] art3m|3 years ago|reply
Today I even called to a provider because of this. Music worked via cellular but didn’t via home wi-fi. It still works this way. Weird.
[+] ascagnel_|3 years ago|reply
It’s not that weird —- if they have multiple data centers, your cell provider and home ISP may route you to different hosts. Given that they’re defining the outages as “some users” affected, it may be that only one of their DCs is seeing issues.
[+] thedougd|3 years ago|reply
Also a good chance you have an IPv6 address with your cellular connection.
[+] arthurcolle|3 years ago|reply
First time I try to use Apple Podcasts and it is down. At least this explains why I spent 10 minutes messing with the app before giving up!
[+] weaksauce|3 years ago|reply
overcast is a pretty good alternative to apple podcasts if you are looking for something else
[+] blululu|3 years ago|reply
Well that might explain why I wasted the last hour trying to get an upload validated. Good thing I came here to procrastinate.
[+] ChrisMarshallNY|3 years ago|reply
All Apple services have been for shit, the last week or so.

I submit TestFlight builds, several times a day, and it's been a crapshoot, as to whether or not it submits, or I get told my account is borked.

[+] jrgaston|3 years ago|reply
Opened the iTunes store an hour ago, searched "Handel", went to albums, but could not open any album. So yeah, it was down.
[+] mshockwave|3 years ago|reply
Both App Stores, Apple Music, Podcasts...wow these are all high-value services
[+] Kalanos|3 years ago|reply
haha. that's more of a fact. appstore is always super slow
[+] jalino23|3 years ago|reply
app store aint down for me
[+] Jtsummers|3 years ago|reply
Click on the individual service (or use the mobile site that doesn't require that) and you get this:

  Today, 2:03 PM - ongoing
  Some users are affected
  This service may be slow or unavailable.
It's not a total outage.