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andfarm | 14 years ago

We're not quite done investigating the issue and resetting passwords; once that's done, though, we will have a mass email going out.

discuss

order

wisty|14 years ago

Well, I was using the same password for gmail and dreamhost, because I figured both were secure. Yeah, I know that's bad practice, and I don't do it anymore (I use a password manager for new sites), but I'd set up my dreamhost account a while back, and forgotten I was using my "secure" password.

I won't be the only person doing this.

csmeder|14 years ago

I'm confused by the directions. If I have 20 usernames did you reset all 20 passwords for these names to random strings and now I just need to pick new passwords of my liking on my own time?

Or do I need to go through all 20 right this moment and change them from their old value to a new value?

Basically do the hackers possibly have access to my ftp accounts or have you already switched my passwords to random strings?

dredmorbius|14 years ago

A mass email going out this morning so I could have got on the ball with this and coordinated response with our client management folks would have been a Really Good Thing[tm].

As it was I found out about 4 hours after your first blog post via HN.

We're still hashing out what we're going to do with folks who, last time we instituted a password/process change, wanted a 3-weeks heads-up.

FML.

shill|14 years ago

FYI: The forgot password feature does not seem to be working at this time.

dredmorbius|14 years ago

If you log in with your Web Panel password, you can change an accounts' password without needing to know the old one.

The DreamHost engineer who's been commenting here says the web panel passwords haven't been compromised (I changed ours anyhow).