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toxic | 3 years ago

So, it's an ad for a service where email goes through your servers before reaching mine, for the purpose of removing tracking and hiding my address. This isn't onboarding, this is cross-promotion of another service and it's really F'ing gross.

Messing with the integrity of a web page's content without your users' consent is a gross violation of trust. Doing it inside of a browser extension is adware. Doing it as a privacy-focused company is... a fast way to destroy your image as a privacy-focused company.

If you're manipulating the display of a page that I'm visiting, without an opt-in, and you're being shady about calling it advertising, why should I expect that you're going to treat email with the level of integrity required/expected?

This is a hard red line that you've crossed, especially as a privacy-focused company, and instead of backing down, you're blaming your UI design? Stop. There is no amount of UI work that makes it OK to silently insert your ad into someone else's content.

If you want to cross-promote (please don't, but if you must), you need to do it in a way that makes it clear it's coming from the extension, and not manipulating third-party content without user consent. The second you start inserting your message into a page that I'm reading, is the second that I uninstall your extension and never use it again.

Which is a shame. I like your search product, and I thought that I liked your company's philosophy and goals. Oh well.

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basch|3 years ago

It’s exactly the same behavior as password managers, adding an icon in the form field.

If the feature is the point of the extension you’re installing, maybe don’t install the extension.

mustacheemperor|3 years ago

I installed this extension a long time ago, as a browser tracking protection tool similar to PrivacyBadger. I think it is objectionable that the nature of the extension has been changed to one that injects notifications into the contents of the webpages I visit, with the only alert to me of that change being the injection of notifications into the contents of webpages I visit.

And for what it's worth, I use a password manager and have used a few over the years, and I've never encountered such an obnoxious UI from one.

edf13|3 years ago

The biggest point here is messing with web content… don’t change content without consent- ddg are doing this here!