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waweic | 3 years ago

Mozilla shows time and time again that decisions based on opt-out telemetry are worse than decisions taken without telemetry at all.

"Telemetry shows people aren't using this (privacy / internet freedom related) feature, so we can just remove it"

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b112|3 years ago

While I agree, Mozilla is a horrible example.

There are bugs reports with 100s of people complaining, about simple features, or broken code, and the attitude is WONTFIX.

If you won't listen to users, seething, upset, annoyed over inane issues you created? If you won't fix bugs for years, because it's your pet project/feature?

Then how are you even paying attention to telemetry correctly?

Opt-in telemetry is only useful if you will, no matter what, implement and fix what it tells you. Mozilla, predicated upon their behaviour, clearly only uses data when it agrees with prior opinions.

opt-in is useless to such an org, and opt-out isn't why it is happening.

It's them. They are broken as an org.