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devadvance | 3 years ago

Clear and legible pricing is essential. I took a look at the event page in question [1]. The "ea." seems like something that can be overlooked, especially given the comparatively miniscule font size (8px versus 14px for the price) [2].

On the checkout page, the fact that it is per ticket is clearer, but there's no total/subtotal information. Looking at the "Terms Of Use And Privacy Policy" [4], there's also this fun line:

> You further understand and agree to pay service fees and delivery fees, which cover the costs of our operations, including the 100% buyer guarantee outlined below, the checkout security services, customer service, and the delivery of the tickets.

...and those fees are supposed to be shown during checkout. [5]

[1] https://www.ticketsales.com/james-taylor-tuesday-tickets-kou...

[2] https://i.imgur.com/raPeRac.png

[3] https://i.imgur.com/975Sp0a.png

[4] https://www.ticketsales.com/content/termsandprivacy.html

[5] https://help.ticketsales.com/support/solutions/articles/2600...

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