[ivyirwin]

Same here. One of the things that made me a loyal Linode customer was that often they would have a resource upgrade (i.e. "we've doubled your RAM!") without a price increase. Not pairing this with some kind of resource upgrade feel anti-Linode. Thanks Akamai...

[sschueller]

I remember those days :). Support was always reachable in IRC which doesn't seem to be the case anymore.