[systematical]

I'm actually okay with Jira. I can't understand why they don't address performance, but I can roll with it because its not that abysmal. I honestly haven't seen something much better out there so it is what it is. It's confluence that I absolutely hate, thats where the performance and generally sad state of the UX gets to me. Bitbucket is even worse, but I had forgotten about its existence until recently because the company I now work for uses that clunky POS. There are good alternatives to those products, but somehow companies get roped into that garbage because they are already using Jira.

How can Atlassian have all that staff and such shit products?

Edit: I know the answer because I've been a company that did all of this. Build new shit and don't focus on the main product, then lay off your staff.

[OrderlyTiamat]

I frankly don't understand how people come to like confluence. It's completely unintuitive to navigate, and the main way of avoiding the need for navigation- search- is completely broken as well. It frequently just does not find articles I know are there- I've habitually searched for the title of a page I needed without realising it's the one I was on, and confluence search told me it didn't exist! It's a pain to work with.

Bitbucket is just entirely forgetful, I'm not surprised you have. I found it slow and cumbersome to use.

I'll add another highlight to the atlassian experience: their CI product, bamboo. Also very cumbersome to use. To give one example, if you are debugging a pipeline and want to run just some tests, you have to individually navigate to each test's page and settings subpage to click it on or off- so with a healthy number of tests, you'll really start to notice those slow page loads! (I recommend automating this task with selenium).

I personally dislike jira, but as they say: democracy is the worst form of government except for all the other forms that have been tried from time to time.

[ammo1662]

Totally agree. Using their products is just like talking to my grandfather who is already 95 years old.

I had to be very very patient and get ready for repeating something if needed.

[twblalock]

Their stuff just doesn't scale because they have unscalable software architectures and have never gotten past that.