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_frkl | 3 years ago
I haven't followed along that closely, but I dropped by their discord every once in a while, and from the discussions I saw I felt Kagi was as open as they could be, trying to communicate the upcoming change(s), why they are necessary, getting user input, changing their plans accordingly, etc.
So, maybe my expectations where already 'anchored', but I find those changes very reasonable, and only if you compare it with 'free' is it expensive. But as we all know, 'free' doesn't necessarily mean no money is involved, just who pays directly and who pays indirectly. I'd guess the 'actual' cost is close to the same in both cases, minus some scaling that Google can do and Kagi can't. I'm willing to pay for 'unscaled', personally.
I've been using Kagi for about a year now, averaging between 700 and 1200 searches per month, so none of the proposed plans would break the bank, compared to what I've been paying so far. Tempting to choose the legacy plan for a year, but I'll probably just go for the 'ultimate' one, the yearly plan, to support a service I really really don't want to go away.
During the time I've been using Kagi, I hardly noticed it. Which I think is brilliant. There was no annoyance, in probably 90% of my searches I don't even have to scroll and one of the first 5 results is what I'm looking for. No ads, at all. In my calculations, that are at least 700 interactions with software that are fast and to the point, with very little chance to annoy me, reliably, every month. And those interactions are very important for me to do my job. I value the time and piece of mind that are connected to those 700-1200 interactions.
So -- as a professional -- to me this is worth $25 a month, easily. I dislike subscriptions as much as the next person, but to me it seems obvious that the context matters here: if it's for a software, then I really want the option to pay for a permanent license, and I think it's fair to pay for (major) upgrades if I want them. Companies that lock you into their product and you can't use the data you created with it anymore -- unless you keep paying -- are acting morally reprehensible in my view.
But on the other hand, if the service that is provided has a considerable cost for every user-interaction, then, well, 'pay-per-view' is justified. If I use it more, then I have to pay more. I don't want companies to make a loss because I'm using their service, esp. if I like their service. And I even want them to make a healthy surplus. A business model where heavy users pay more and are not subsidized by low-volume users seems like a good thing to me.
If a search costs them, say, $0.02, then I'm happy to pay $0.04 for it, it is what it is. Of course I'd want them to be efficient, and save as much cost as one can reasonably expect (maybe some of my searches could be answered from my personal cache?), but from what I see, kagi hasn't been buying villas and yachts from my money so far, and I don't think they'll be able to in the near future with their new pricing structure.
What kagi was doing here ticks all of my boxes, I don't think they have been 'baiting & switching' me, and I trust their reasoning and calculations unless someone has good evidence that shows I shouldn't.
poszlem|3 years ago
If you're a Kagi fan, the use of Discord by the search engine may seem impressive, but as a regular user looking for an affordable and trustworthy search engine, it's unlikely that you would spend your time engaging with the search engine's Discord community.
It's a common occurrence among startups to rely on Discord as a means to measure software usage, but in actuality, the platform mostly attracts highly engaged power users and a few followers who may not represent the average user. As a result, the company's perception of their software's typical user may be skewed.
_frkl|3 years ago
I just stumbled upon their discussion about pricing, and found it interesting how such a problem could be approached, and seeing their point of view and reasonings, and pros and cons for several options, and how its a really difficult problem for a young company like them. Compared to that, the discussion here feels a bit one-dimensional and flat, tbh. Anyway, just wanted to give a different, bit more emphathetic perspective to most of the sentiments in the rest of the comments.
Basically, I can understand why they felt the need to make the decisions they made, but I acknowledge that I'm in the minority with this. Doesn't mean I don't think I'm right and you're all wrong :)
gilrain|3 years ago
I didn’t care about that, because they promised me my reasonable plan was grandfathered forever. That was a lie, so I canceled. Cause and effect. I don’t trust companies who lie to me.
D13Fd|3 years ago
voltaireodactyl|3 years ago
tome|3 years ago
For someone with a net income of $20 per hour (a lot of people in the US), that's 30 minutes of time. Can Kagi save 30 minutes over 600 searches in a month, or 1 minute per day over 20 searches? I'm pretty sure it can easily, yes. The result quality for me is far better than DDG (which I'd realistically be using otherwise, for privacy reasons) or even Google.