I very strongly feel like this really should be opt-in instead of opt-out. They seem to want to do things the right way, but having opt-out telemetry in a password manager is something I really do not want.
I agree with preferring the opt-out by default. My initial reaction to any opt-in default is to opt-out immediately and worry about why later if at all.
To further anonymize the data and increase user comfort, cycle the selected users daily so the same user's telemetry is not collected multiple days in a row. That limiting of data collection may also make it more acceptable to some users. For example, it may be more acceptable if telemetry data were collected no more frequently than one day per month or one day per two weeks.
We're definitely taking a close look at how folks will decide to participate (or not participate). As much as possible, we de-identify the data we’re gathering through this project. This data will help us prioritize our overall efforts for our customers. We are not looking to analyze data on individual users. - Ben, 1Password
Thanks for the input. I've shared it with our Product team. We’re actively exploring the specifics of how this experience will operate for a range of use cases. We’re fully committed to ongoing transparency, and will provide clear guidance once additional details are available from our research and development period. - Ben, 1Password
Surely they'd receive enough metrics from the folks opting in to the beta/pre releases. Why not tie telemetry to that? Or at least explain why that was thought about and dismissed. It's an obvious fair solution to me as a customer that's feeling a bit shafted into this.
Great question! Limiting telemetry to those who opt into beta/pre-releases limits our data to those already most likely to write in with feedback. With this initiative we’re hoping to learn more from other audiences — particularly those not inclined toward beta software. - Ben, 1Password
some_other_time|3 years ago
To further anonymize the data and increase user comfort, cycle the selected users daily so the same user's telemetry is not collected multiple days in a row. That limiting of data collection may also make it more acceptable to some users. For example, it may be more acceptable if telemetry data were collected no more frequently than one day per month or one day per two weeks.
bwoodruff|3 years ago
bwoodruff|3 years ago
photoGrant|3 years ago
bwoodruff|3 years ago