[londont]

Hi there, co-founder of Gusto here. To clarify — If you have not yet updated your bank account on file to another (see article), you will have to wire funds to Gusto in order to make payroll on time. Log in to the app, run payroll, and you’ll get a prompt with more details and the specific cut-off, but it’s usually 10am PST in the morning of payroll.

In terms, of getting a new bank set up, I’ve seen people open bank accounts same-day with Mercury (online) or Chase (walking into a branch). Wiring funds from SVB to one of these banks should take <24hr to complete.

But yes, you CAN initiate a wire transfer from SVB if you prefer to do that. Note that some SVB customers are seeing issues with the portal right now (probably given high traffic).

Hope this helps.

Oh, also we created this resource hub to help SVB customers with tips like the above: https://gusto.com/company-news/silicon-valley-bank-closure-r...

[chatmasta]

Great to hear from you! Thanks for the information. I'm a bit confused though. We have an ACH auto-pay schedule configured to take payment tonight (for payday on Wednesday). I thought ACH from SVB is still working. Is Gusto choosing not to process those payments? And if so, do you plan to eventually resume processing ACH payments from SVB?

Since the ACH payment is scheduled for tonight, we were planning on seeing if it fails, and if it does, sending the wire tomorrow so it arrives by 11am on Wednesday as required.

[londont]

Thanks for the reply. That's right, if you use SVB you have the fund payroll through a wire transfer. The wire can come from any account (including an SVB account). ACH won't work.