When Apple was having issues a few weeks ago, commenters seemed impressed and relieved that it was reported truthfully on their status page, including the honesty to mark services with red dots instead of the usual “Some users may experience degraded performance” codswallop https://news.ycombinator.com/item?id=34916962
Getting good reporting on down status is unfortunately the pointy end of Goodhart’s Law. No real way to guarantee good reporting will happen, even Apple’s status page would likely start lying if anything started materially depending on it.
fwlr|3 years ago
Getting good reporting on down status is unfortunately the pointy end of Goodhart’s Law. No real way to guarantee good reporting will happen, even Apple’s status page would likely start lying if anything started materially depending on it.
manfre|3 years ago