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cfcf14 | 3 years ago

This is 100% related to (suspected) fraud, anti money laundering, or other types of financial/political sanctions. You may be 100% innocent, but they will never disclose any information to you about their reasoning (and in fact it is illegal for them to do so). Sorry this has happened.

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oliwarner|3 years ago

Illegal? Possibly, but even if it wasn't, they're not going to tell you because it gives you a basis to appeal, or sue.

As things are "computer says no" cold responses keep complainants at bay as they have no footing.

refurb|3 years ago

Yup, HN loves to rail on banks like HSBC getting busted for money laundering. Well, this is the result - they come up with certain criteria (which is never divulged or else people could work around it) and if you hit it, boom, your account is closed.

It's the natural response to government attempts at clamping down on money laundering. Your individual value as a customer comes no where close to the financial hit from a massive money laundering scandal.

werewrsdf|3 years ago

This was my best guess as well. Unfortunately I have not been able to confirm it since they won't say anything