Planet fitness is the absolute worst offender in my mind.
I had a membership once at a location and did not close it before moving out of state. Fair to assume I could just cancel over the phone, but this is not something they would do. Apparently the contract says cancellations have to be in person at the branch you opened your membership at.
Even after explaining I was multiple states away and could not do this they refused to close my account and continued to bill me.
I asked my bank to deny all future payments to them, and this worked for a month or two before payments started getting pulled again.
this went on for over a year until I eventually went back to visit friends and was able to close the membership in person.
I can't imagine this is legal, but I guess it's probably worked out well enough for them to be worth it. I've heard the same story from a few people since this all happened.
badpun|2 years ago