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186 points| jelmerdejong | 14 years ago |jelmerdejong.com | reply

69 comments

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[+] rickmb|14 years ago|reply
Just wondering, since most reactions from Americans who've never experienced this are usually tame and rational:

Does anybody realize how infuriating and humiliating it is to be refused service because you're from the "wrong" country?

No matter what the economic and legal rationale behind it is, it is just so fundamentally very very wrong to treat potential customers, or even people in general like that.

It pretty much cancels out any argument in favor of copyright: if this is the result of copyright, it's not something we as a society should want.

[+] ohgodthecat|14 years ago|reply
Can you tell me a better way to do it?

Right now they only can server certain countries because of license agreements. I don't use spotify because most of the social sites where there are good playlists made up are made of songs unavailable in the U.S. and while yes it is annoying to get that you are in the wrong country message what can you expect the companies to do?

The thing I would pay most to have access to is BBC iplayers video content but because I'm American and licensing for things used in those videos differs here I will never be able to do that.

[+] shad0wfax|14 years ago|reply
I have a netflix account (paid via a valid USA credit card that I can still legally operate), but now reside in India and cant' stream. I ended up buying a VPN account in USA (StrongVPN) to stream.

I think what media companies need to understand is how digital distribution has no relation to countries/boundaries. I can walk down the road that I now live in India and find pirated same English movies for around $3, and save a lot of money on streaming (bandwidth is expensive here). I wonder what the studios are trying to prevent here. I feel there is a genuine demand for netflix like subscription based movie service in India, which could operate with willing paid subscribers. This is a genuine case to reduce piracy here.

Sad state of affairs, but nothing out of the ordinary.

[+] zorked|14 years ago|reply
It still amuses me to no end that I can buy DVDs and CDs at Amazon but I can't buy a MP3 or stream video.

Which is why I think this situation is less about contracts and more about pure technophobia.

[+] timmyd|14 years ago|reply
unifying copyright laws globally has already been tried with ACTA [http://en.wikipedia.org/wiki/Anti-Counterfeiting_Trade_Agree...]

It's a dumb idea - flawed with millions of different problems and basically lends itself to favouring countries whose majority of national assets are heavily based on intellectual property [hence the reason ACTA was put forward by Japan and USA - the later mainly due to political lobbying]

The reality is - enforcing copyright laws based on one jurisdiction [ala USA] - on every other jurisdiction is a bad idea. Of course, the USA tries to "force" its bilateral and multilateral trade relations with new clauses requiring higher intellectual property standards. This 'stark picture' is already being painted on the 2010 USTR Special Report 301 [basically bad IP enforcement countries - primarily the BRIC [brazil/russia/india/china] block] where not one single African nation is listed on the reports Watch List - WTF ? Yes, why are some of the poorest african nations strongly enforcing IP rights ? You guessed it - trade preferences with the USA.

So yes - it sucks "only within the United States" - but I would rather that than some moron in a USA movie studio office, sipping cognac and lighting up a cigar telling me how my country should run its domestic law [pardon the gross generalization of movie studio executives painted from movie studio produced movies].

No thanks.

[+] rmc|14 years ago|reply
But we already have a unified copyright law! The Bern Convention of 1886! If a work is copyrighted in the USA, the it's copyrighted in France. Before this, say, Charles Dicken's work was copyrighted in the UK, but not the USA. We already have global copyright works.

In a way, the global copyright causes problems like this. A TV show like Breaking Bad is copyrighted & shown in the USA, so it's copyrighted in the Netherlands. However the copyright holder doesn't show/sell the show in the Netherlands, so a person there (a) can't watch it, and (b) can't pirate it, since it's copyrighted in their country.

[+] chaz|14 years ago|reply
The problem is that marketing is still what drives big numbers to watching a show. Lots of money is spent so that people know when the premiere and finale of each show is, every season. When shows are sold internationally, it's the local distributor who puts up the money to do all of the local marketing and slots in a local TV channel or other distribution. If a show was made everywhere internationally, the local distributor would miss out on the ability to monetize that viewer, since they went to the US site and watched it there. Some of the youngest, savviest audiences (ie the most valuable) would be lost.

This would go away if it was possible to synchronize broadcast episode schedules in all target markets, but that's almost impossible due to local differences. Also, it would mean that shows need to air the same time, and TV shows are really risky. Nobody is going to put up shows for international distribution until they've seen how it does in the US first.

This can also go away if a show goes exclusively pay-per-episode. This would only work for certain shows (can't see this for American Idol, but maybe for Breaking Bad), and only if streaming numbers were huge. Right now, they're pretty small. Hulu gets 6-7mm unique viewers per month across all of their content. It's safe to assume even a popular TV show is only going to get a few hundred thousand at the most. Breaking Bad's finale received 1.9mm TV viewers, so it's still TV that's driving scale. For more popular shows like Big Bang Theory, it's a few times that.

Very exciting times, but it will take a while. It was only in 2011 when we got services like Spotify broadly available for music, even though iTunes launched in 2001. Ten years to shift the consumer habits (ownership of bits; legacy of plastic CDs), industry thinking (signing the big 4; establishing royalty structures), and technical availability (3G/4G widely avail). Hulu launched publicly in 2008, so I'm looking forward to 2018.

[+] rickmb|14 years ago|reply
You are so very wrong. Hardly any marketing is done for US shows abroad. You could easily miss the premiere of a new season if you weren't paying close attention.

US shows are thrown on the air mostly as filler, with some rare exceptions they are not the big moneymakers for non-US stations. Although not as carelessly as in the days before DVD box sets and mass piracy, when a episodes could be shown in the wrong order, series just disappear from the schedule unannounced for months, or stay on the shelve for years.

But they will still happily announce a series as "the new hit series from the US", knowing full well that the show has already been cancelled and they only have the 13 episodes to air... This is also largely because US shows are sold as package deals. If you want to buy House for your local market, you also have to buy the rights to crappy series you know nobody will watch, at least not on your station. So even if there is a potential audience for those series, they will barely get a chance to watch the series, since it will be programmed at some ungodly hour.

The Dutch broadcasters managed to ruin many shows like for instance Six Feet Under or Battlestar Galactica that way. Yeah, lots of people still saw them, but either pirated or on DVD. Following them on television was near impossible.

It's a business-model that prefers to destroy a popular product in order to maintain an artificial scarcity rather than to sell it directly to the consumers at reasonable price.

Maintaining this model ensures Hulu is never going to be available outside the US, unless the whole local broadcast market completely collapses.

Because there is more money to be made in ensuring that a show does not reach its audience. That's how fucked up the system is.

[+] cateye|14 years ago|reply
"Censorship is telling a man he can't have a steak just because a baby can't chew it." - Mark Twain
[+] ck2|14 years ago|reply
Free music download http://google.cn/music/ not available in your region

I don't think the corporate-powers-that-be will be happy until the internet is carved up into dvd-like-regions where they can charge different prices for the same thing and subsidize one country with another.

[+] jgfoot|14 years ago|reply
When travelling in Puerto Rico recently I tried to access Hulu, and got the message that it is available only "within the United States."
[+] adolfojp|14 years ago|reply
You can definitely watch Hulu in Puerto Rico. I am watching it right now on another window and I am not using any kind of proxy. However, some time ago they did have some configuration issues that made Hulu identify Puerto Rico as a foreign country, but only sometimes. I can only assume that different content delivery systems were configured differently. Fortunately, fixing the problem was just a matter of refreshing the browser a few times.

But this artificial distinction between the USA and Puerto Rico is pretty harmful to the island because while Puerto Rico is bound by the trade regulations of the USA it doesn't get to enjoy many of its businesses and services. And this puts us at a significant and needless disadvantage.

[+] lignuist|14 years ago|reply
Language matters. So maybe we should start to call such services "intranet services", to reflect what it is. It's ok, if companies decide to target specific countries, but they really shouldn't call it "internet" then, since this is technically wrong.
[+] panacea|14 years ago|reply
I'd rather the whole site was blacked out, rather than the whole page loading, and a message placed inside the media player chrome after an ad is played.
[+] joblessjunkie|14 years ago|reply
If the old media businesses could have their way, Amazon and Hulu and Netflix wouldn't be available in the US, either.
[+] Dramatize|14 years ago|reply
To get around this in Australia I've been using unblock-us.com. I can now get Hulu & Netflix.

However buying music is another story. Songs in iTunes are around 50% more expensive in the Australian store. That's pretty disgusting.

The best alternative would be Amazon - but they don't sell to anyone outside of the US.

[+] ajtaylor|14 years ago|reply
When I moved to Australia and setup iTunes, I was shocked and pissed off at the price bump. Yet one more reason to subscribe to alternative methods of music acquisition. To add insult to injury, the AUD has recently been at par or stronger than the USD. If the prices were reasonable I would definitely buy from iTunes. But it's not, so I won't. Simple as that.
[+] motters|14 years ago|reply
This is what I call "internet nationalism". The nationalists have been on the rise over the last few years, and I expect that the eventual destination is a balkanized internet.
[+] noarchy|14 years ago|reply
I can't help but think that the VPN business is a good place to be, as national borders encroach more and more on the Internet. I've been using VPNs to access US content from Canada for a while, and a handful of acquaintances have begun to do the same.

If the old-school content providers don't want my money, because I live in the wrong country, the market has provided me a way to get around that problem by helping me to pretend that I am in the right country.

[+] yoshamano|14 years ago|reply
I'll probably be going the VPN route for the Olympics this year. Here in the States NBC has exclusive broadcast rights. During the Beijing games they were testing online streaming for the first time, and it worked great. I could watch whatever I wanted, when I wanted. During the Vancouver games they decided to change things up and block access to most of the content unless you were subscribed to a participating cable or satellite provider. I happened to be house-sitting for my grandmother at the time who did have such a service. I could never get the authentication system to work.

So unless NBC changes its tune, I'll be looking to the BBC to actual provide coverage. Maybe even my friends to the north in Canada. My Canadian friends said the CBC's coverage of the Vancouver games was excellent.

[+] Tim-Boss|14 years ago|reply
Did the font used on the blog look weird to anyone else? Slightly pixelated?
[+] cormullion|14 years ago|reply
Yes. My iPad didn't render the "d"s properly. I thought it was a kind of clever "see what it's like when you don't get everything" trick. Disappointed that it wasn't...:)
[+] neotorama|14 years ago|reply
That's Museo. Not good for text. Georgia is better I guess.
[+] ethank|14 years ago|reply
This isn't only difficult for consumers, but for producers as well.

For example: a few years ago I worked on a worldwide project for Metallica (www.missionmetallica.com). Get the laughter out of your system now........

Metallica is represented in the US by Warner Bros. Records and internationally by UMG. As such, while WBR was fronting the development and maintenance of the site, we had to enable Universal International marketing to sell it through all their international retail partners worldwide and ex-US.

That was over 30 different partners. So imagine trying to integrate into commerce systems for 30 partners, in dozens of languages and currencies.

In the end we resorted to the easiest API in the world: 16 digit alphanumeric codes and a huge HTML table to track everything for reporting.

It sucked.

International rights aren't just a stupid thing that is invented by content and media companies to make your life harder. They make everyone's lives harder. It's the collision of globalization and lack of one global government/economy. C'est la.

[+] tomjen3|14 years ago|reply
I don't see the major new issue here. Everybody gets their tv of a torrent or rapidshare or some other place that is willing to give it to them. Copyright holders know, but don't seem to want to do anything about the legality of this issue.

So why is this a discussion worth having.

[+] mseebach|14 years ago|reply
> Copyright holders know, but don't seem to want to do anything about the legality of this issue.

Except, of course, the minor detail of influencing legislators to the tune of hundreds of millions of dollars to change to law so they can shut down anything "torrent", "rapid" or, indeed, "share".

[+] DanielShir|14 years ago|reply
That's the whole point. Why pirate it when non-US residents are willing (and shall) pay for it? This whole restriction thing just doesn't make sense from a business perspective.
[+] basil101|14 years ago|reply
I honestly get the feeling that the entertainment industry thinks by continuing to refuse to adapt it can force us to just abandon that whole 'internet' fad and go back to some nostalgic dream world where consumers bought retail products for full RRP.
[+] bluetshirt|14 years ago|reply
Sorry, this web font doesn't render well at low sizes and makes the article difficult to read.
[+] nathanpc|14 years ago|reply
True story... Here in Brazil I can't even buy digital music from Amazon.