[liamN]

I wont discount that as a possibility, but it kind of goes against the company's mission, so I think thats kind of unlikely. A more likely explanation (in my mind) is that being a small company, there's a lot more variability of quality in each unit's parts than you would see from a larger company with more mature factories etc.

My partner and I both have frameworks, but mine has had a lot of issues with the track pad and theyve never experienced any.

[nrp]

I think the poster is stating that their family has four gaming laptops, but zero Framework Laptops, since our first product only shipped in 2021.

On your trackpad, could you reach out to our support team? We definitely want to resolve that for you.

[itronitron]

Yes, to be clear the gaming laptops I was describing are not Framework laptops :)