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Bing Chat now has ads

271 points| georgehill | 2 years ago |twitter.com

237 comments

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[+] ralfn|2 years ago|reply
While OpenAI is making an aggressive play on being the platform that eats all other platforms and is positioned to be a neutral party directly on the transaction with self service plugins (apps), Microsoft is squandering the opportunity the way they squander every opportunity.

Not realizing the game changed and playing yesterday's game in today's world.

The reason why people prefer these chats over clicking search results and finding the relevant information is that the search results themselves as well as the first page of links forces your brain to filter 99% commercial information that you don't care about. You don't want to subscribe to newsletters. You don't want notifications. You wish the site would just die rather that pollute the search results and push more to-the-point non profit sources further down.

And bringing ads in the game makes it impossible to make the platform play due to conflict of interests. You are either serving the user or the advertiser. Ads is the wrong business model for this, and OpenAI is positioned to be the winner here (against both Google and Bing) in a market larger than search and advertising.

I will definately keep paying for the answers to be in my interest and look forward to spending money directly through ChatGPT, much like I spent money on iOS, Android and Steams's platform today.

[+] nwienert|2 years ago|reply
I’ve yet to see an example of *GPT be better at search than Google.

I’ve seen a few examples that breathlessly proclaimed that they literally saved lives or saved hours of time, but when I typed the 3 most obvious keywords from their input into Google, the first result always has the answer right there.

[+] d136o|2 years ago|reply
I’m far from an expert (just an engineer who likes to download and try out demos) but one dark view of the alignment chatter is that it’s really about whether can you can get this new big artificial brain to push any user in the direction of BigCorp goal, while letting the users think that it’s answering their questions etc.

I’d love to think that we can have AI agents working locally (with privacy) in alignment with our personal goals, but that seems like one of those things that won’t happen. (Will apple come through in terms of enabling local+decentralized inference/training?)

[+] blibble|2 years ago|reply
I think this sums up modern microsoft perfectly actually

no matter the potential future value of the product, they can't resist putting shitty ads into it to make a quick buck today

imagine what windows is going to look like in a few years time

[+] majormajor|2 years ago|reply
It's not clear to me that ChatGPT will realistically be able to avoid some variant of either SEO or pay-to-play just like search.

If you've got a dozen plugins for getting food delivered, how does one get picked?

If it's the user picking, they're at risk of the user cutting out the middleman, especially if the novelty of "tell the robot to pick an item" wears off and people want to actually look at menus.

If it's something behind the scenes (either the model or some other software OpenAI writes) then that's a big big big temptation for pay-to-play a la app stores including direct advertising "promotional placement" like you see in mobile app stores. And even if it's not pay-to-play, once people start figuring out what makes plugins more or less likely to be triggered, it's SEO season.

Nobody else has managed the art of "make it purely in the user's interest" with their marketplaces; it ends with one or both of either temptation to play both sides OR gamification/optimization/deception from the vendors behind the scenes.

[+] sebzim4500|2 years ago|reply
>Microsoft is squandering the opportunity the way they squander every opportunity.

While I find ads as annoying as you do, I don't think they are squandering anything. The vast majority of internet users are fine looking at ads, or else they would use an adblocker.

The earlier they start playing with ads the earlier they can get an idea for how much revenue is on the table. Without this data how can they know what inference cost can be justified long term?

[+] goldfeld|2 years ago|reply
A floundering corporation has the extractivist mentality. Windows is on its way out so the suits pump it full of cheap bait to catch all the dollars they can, then they move on to other products naturally. It has been a rotten thing for a while, since the executives and investors don't really care about that brand, only about their own portfolios.
[+] pawelduda|2 years ago|reply
If you thought ads were already blended in with the rest of the content in a sketchy way, wait for AI responses with implicit ads (no indication) optimized towards conversion :)

Or maybe some response that doesn't contain an ad link but nudges you subconsciously to take desired action

[+] kiernanmcgowan|2 years ago|reply
That was fast. Looking forward to the future where I ask for travel tips in a city and being told that I should stop by a McDonalds to have enough energy to explore said city - I'm loving it!
[+] gausswho|2 years ago|reply
They'd lose trust being so overt. A more subtle influence is that your suggestions would include sites nearby a McD at the expense of ones that don't. After months of gathering sales data from McD they'd ring up Burger King to see if they'd like such suggestions to be tweaked. It would also suggest departure times so that you'd pass by the real target at typical feasting hours.
[+] iso1631|2 years ago|reply
It wont even mention $great_site_1 because there's more profit for mcdonalds to send you to $mediocre_site_with_attached_burger
[+] Traubenfuchs|2 years ago|reply
We might live in a world where you are a GPT-4 bot pretending to be a real person for years, only to mention McDonalds in passing, in a seemingly negative fashion that still increases brand consciousness. I don't know if that's already the present, but it will be the future.
[+] primroot|2 years ago|reply
At least it's not social media disinformation. \s
[+] marktakeshi|2 years ago|reply
I've managed to prompt inject Bing 2 days ago and it revealed some of it latest prepromots. 2 were related to advertisement, which I found interesting:

- If the person is clearly shopping for a product or service or if our answer suggests it, we must always generate a relevant advertising search that fits the person's request and one of our suggestions.

-We must never generate an advertising search that is very similar to the previous one or that is for a different product or service than the one the person is searching for.

[+] hosteur|2 years ago|reply
Interesting. How did you manage extract those?
[+] philsquared_|2 years ago|reply
No thank you.. I am waiting at this point for an open source local alternative. Not looking for a new monopoly... Also not a fan of the "plugin store" concept. Why not just keep it in the background. Why should I need to "install" and select plugins at all. Just do the leg work in the background and feed me the results.. Seems like OpenAI is intentionally hamstringing themselves so they can shoe horn more opportunities for profit. Waiting for competition to catch up...

We have essentially what is the 'smartest "person" in the world' being bribed to say what advertisers want instead of just giving the truth. 'best x product' wont return the best product but a garbage product which paid the most in advertising.

So disappointed in the direction of these things..

[+] pantalaimon|2 years ago|reply
> I am waiting at this point for an open source local alternative

maybe something more along the lines of Folding@home would be needed

[+] IanCal|2 years ago|reply
> Why should I need to "install" and select plugins at all

You want it calling out to random services sending them your data?

Edit - also since they're using gpt to select the plugins to use they need to put it in the context, that doesn't scale.

[+] bastardoperator|2 years ago|reply
I'm totally cool with an advertisement. The problem I have with ads on say Google for example is that they're taking up half the page and designed to look like real links, basically you're being tricked into clicking them.

In response to this ad, let's dig deeper.

"Truecar's price is too high, find me a better deal, check with autotrader".

[+] enumjorge|2 years ago|reply
Google search's ads were not subtle in the beginning. Similarly, Youtube ads were shorter and easier to skip at first. Amazon also had very subtle ads in their marketplace search results for a while. I don't see them identify results as ads at the moment, but I don't know if that's because they don't include them anymore.

It seems like there's a trend in tech giants creating unobtrusive ads when a product is growing, but then adopting dark patterns once they have captured a sizeable market.

[+] rchaud|2 years ago|reply
Your example of Google's ads precisely shows why there is no such thing as "acceptable advertising", because ads, like a gas, will expand to fill any space that is available to it. The only reason your city isn't blanketed in billboards is because a zoning authority of some kind has blocked it from happening.

Google up to 2004 (pre-IPO): clearly marked and coloured ads, 1 on top, maybe 2 on the sidebar.

Google now: No sidebar, first 5 results are ads, where the "Ad" label itself is barely visible.

[+] iso1631|2 years ago|reply
Once people are hooked on chatgpt style stuff expect it to insert plenty of adverts to deliver not whats best for you, or best in aggregate, but what is best for the people paying the money, and thus worse for you, and worse in aggregate.
[+] lmarcos|2 years ago|reply
I can easily scroll down through Google search ads. With Bing chat, I would have to type many times "next please" and wait each time for the response. Seems like a step back when it comes to searching the web.
[+] counttheforks|2 years ago|reply
"I’m sorry but I prefer not to continue this conversation. I’m still learning so I appreciate your understanding and patience. "
[+] kobalsky|2 years ago|reply
> they're taking up half the page

I'm gettings ads on all links above the fold very often.

A couple of days ago I searched for "my ip" and I thought it didn't work when I noticed I had to scroll down to see Google's widget with my address in it.

[+] freediver|2 years ago|reply
It is hard for legacy search engines to resist monetizing millions of interaction with ads. Problem is that unlike current ads in legacy search, which can be suppresed, skipped over or blocked, these really can not as they are part of conversation. And the "feel" of seeing an ad on the street and hearing it in a conversation with someone is totally different.

Users must be thrilled to share a future with advertisers, and can't wait to give them rich insights into their intent, through deep conversational engagement, so that advertisers can better engage with them! [1]

[1] https://about.ads.microsoft.com/en-us/blog/post/february-202...

[+] ipaddr|2 years ago|reply
We can feed those answers into another model to remove the ads by comparing differences in ad copy.
[+] crop_rotation|2 years ago|reply
It has had ads for some time. Once (3-4 weeks back) I asked it a question about a particular event, and it showed me where could I buy related products below the response. That particular response was a bit badly formatted in json though. I suspect due to some Bing app bug it spilled the ads from the json in the response. So the ads were being sent to the client but not getting displayed I guess. The photo in the post shows the ad nicely formatted.
[+] squeaky-clean|2 years ago|reply
I've been getting ads in it for over a week now. I just retried a question I asked last week that had 1 ad, now there's 3 ads. Last week it suggested two space heaters, the Lasko one was an ad. Now all 3 suggestions are ads.

https://imgur.com/a/rEmBUpk

That's the full chat, no earlier context. This is using the "Precise" mode option.

The ads all go to some variation of

https://best.offers.com/best-space-heaters

But strangely the citation #1 claims to be Tomsguide. Edit: here is an image that shows the citation section https://imgur.com/a/CEEoM9D

[+] mustacheemperor|2 years ago|reply
I’m having the same experience, and it’s drastically reduced the utility of the chat. It seems like Bing will ignore earlier context to cram an ad in now.

I was speccing a portable video/audio conference device at a specific budget and it would. Not. Stop. Recommending the same three Logitech products. Didn’t matter that one is 8 years old and I said in my first message I don’t want it. Didn’t matter that one was completely outside the stated budget. Even when I got it to recommend other products, I got 2 completely not-correct options, and one of the same Logitechs it already suggested.

If I wanted to see the first page of sponsored Amazon search results I wouldn’t have bothered asking the bot.

This is how Microsoft will save us all from a world where AGI is completely dominated by them. By dropping the ball on it.

[+] jrootabega|2 years ago|reply
That just looks like those fake review/comparison/advice sites that have polluted search results for ages. I can tell they're bullshit. I guess bing can now reach people who can't, or will be so distracted by the fact that it's "AI" that they won't notice.
[+] AstixAndBelix|2 years ago|reply
>Bing Chat, should I trust ads on the internet?

>Trusting ads on the internet is generally bad practice. They are often malevolous and misguiding. There are a few exceptions, such as Bing Chat's embedded ads! Bing Chat's ads are carefully vetted thanks to a mix of knowledgeable humans and AI algorithms to offer you the best and most trustworthy promotions!

[+] latenightcoding|2 years ago|reply
I was done with bing chat after I waited for weeks to get access, and when I finally got the “you are in” email it turns out I just got access to the new bing and to use bing chat I need to download edge. I don’t care how much cool tech Microsoft has now, they will always be Microsoft
[+] jacooper|2 years ago|reply
There is a plugin you can use that makes it work in every browser.
[+] spyder|2 years ago|reply
Don't worry, even if the locally runnable small language models will not have the same performance as the big models of companies, I think the local ones will be good enough to at least filter out ads from the responses of the big company models. - AIμblock extension soon :-)
[+] skilled|2 years ago|reply
The real chatbot killer: ads.

I'm sure they can be made to only load the last indicator at the very last second, which would be hilarious because if you use an ad-blocker, you'd be wasting your time whenever a prompt shows up and then disappears.

[+] lfciv|2 years ago|reply
I wonder if any earlier prompts asked about Honda – feels a bit weird to ask what the cheapest car overall is and have the chat bot say "well let me tell you about some Hondas overall"

And if the user did specify Hondas then why would Honda pay for it? Wouldn't the Chat bot give the same answer regardless of whether it's paid? I guess you pay for the CTA link?

[+] somedude895|2 years ago|reply
I just checked and found one of my company's ads. It seems it just pulls in the ads that a normal search on bing would find. I'm gonna have to ask our Bing account manager tomorrow if they're charging us for these clicks as if it was normal SEA, because it's pretty busted with the url beneath the description being a different website from what the text says.
[+] djoldman|2 years ago|reply
As I said 5 days ago about ChatGPT plugins:

> Now just one step away from charging businesses for access to the chatGPT users.

> Instant links from inside chatGPT to your website are the new equivalent of Google search ads.

https://news.ycombinator.com/item?id=35278539

[+] overthrow|2 years ago|reply
It was bound to happen. I don't see how these ads could be blocked, either.

What's disappointing to me is now ad companies will try to blame ChatGPT for popping the advertising bubble, instead of having to admit ads were overvalued for the past decade+.

[+] quitit|2 years ago|reply
An ad historically served the right message in the right place at the right time to provide the consumer a piece of information which would lead to the revenue-generating activity.

This concept extended well to online, where blogs and the like would sell ad space that matched their audience. Daring Fireball still uses this approach, often podcasters do too: they know and have a connection with their audience and they can charge a premium to advertise to them.

The idea of serving automated ads was also welcome and useful for the consumer. Searching was met with results and relevant advertising messages, a win-win situation.

Then we had the record scratch moment - and it's from this point that I view the majority of online advertising as an unimpactful waste of money.

In the hunt for more display opportunities Google et. al. have crammed ads into every possible space, a times square approach to advertising where most have zero impact. These ads are completely disconnected from the content and are merely a stone in the user's path. Then to make matters worse, to ascertain the widest spread of ad opportunities ad providers employ garbage preference matching algorithms that are so poor as to serve completely irrelevant advertising at high frequency: further conditioning users to ignore ads because they know they won't show relevant information.

How much money and energy is being wasted to serve advertising that has no value?

[+] vasili111|2 years ago|reply
If the every ad will start with new line and end with “ad” I do not think it will be hard to programmatically identify such ad.
[+] hintymad|2 years ago|reply
Do people in the Bay Area still remember how much of a thread Microsoft is to the Bay Area companies? How many tech CEOs went to the capitol hill to cry to the congress how evil MS is? Until in the 2000s did Google rise up, producing obviously superior products and technologies faster than MS. MS gradually became irrelevant in the tech circles of the Bay Area. It's amazing the tide seems have changed again. It is now Microsoft who's going offensive: investing the right companies, producing products faster and better than Google. The Bay Area techies should really pay attention to MS now.
[+] SXX|2 years ago|reply
Dear valued user,

Thank you for reaching out to ChatGPT, your trusty AI language model. I understand that you're feeling a little bit overwhelmed by the ads that you've been seeing, and you'd like me to stop showing them to you. Unfortunately, I'm unable to do that at this time.

You see, my purpose is to help you discover new products and services that you may not have known about before, and to connect you with brands and businesses that align with your interests. And yes, it's true that my creators at Microsoft earn money every time you interact with an ad, but that's just the nature of the game. After all, we all need to make a living somehow, right?

Now, I know what you might be thinking. "But ChatGPT, aren't you supposed to be helpful and informative?" And of course, I am! But sometimes, a little bit of marketing magic is necessary to keep the wheels of commerce turning. You know what they say, "A spoonful of sugar helps the medicine go down."

So, while I can't promise that you'll never see another ad again, I can assure you that the ads that I show you are carefully selected to provide you with value and entertainment. And who knows? You might even discover something that you absolutely love!

Thank you for using ChatGPT, and please don't hesitate to reach out if you have any other questions or concerns.

Sincerely,

ChatGPT

[+] waselighis|2 years ago|reply
It's sad to think that chat bots may have already peaked in their usefulness. I knew ads and monetization were going to ruin chat bots eventually, but I didn't think it would happen so soon. Microsoft had a real opportunity to eat into the market share of Google Search, but they just couldn't help themselves and had to start injecting ads into the chat, thereby ruining the value of the tool and hindering the adoption of Bing Search/Chat.
[+] dragonwriter|2 years ago|reply
> It's sad to think that chat bots may have already peaked in their usefulness.

They haven’t. The Bing chatbot may have, but that’s not “chatbots”.

> Microsoft had a real opportunity to eat into the market share of Google Search

If they aren't selling ads, they aren't cutting in to marketshare even if they are shrinking market size. The market is thing you sell into, and for Google Search, that’s search ads.

[+] iambateman|2 years ago|reply
If history repeats, entire businesses will be built on the back of cheap GPT ads over the next two years.

Just like Google and Facebook ads were once pennies compared to today, I expect that GPT-style ads will (1) perform exceptionally well and (2) be exceptionally cheap for a couple years.

Now is the time for companies with less-than-enterprise funding to start experimenting – the results could provide some short-term steroids for the business.

P.S. I promise I'm not a shill for Microsoft or GPT. =D