[ht_th]

Worse, if stapling at the reception now takes significant more time than stapling before, that's costly too. Particularly when the stapler is in use when you need it, or someone borrowed it and now no-one can find it. Before you know it, you've wasted an hour stapling a stack of forms or so.

As an aside, the organization I worked at before had two to four secretaries per floor. Before the pandemic, most were in their offices when you needed anything practical, like staples, batteries, etc. After the pandemic, most of them work from home most days of the week. That's great for them, but I've had days that I had to go through the whole building to get this or that.

These small informal conveniences and ways-of-working aren't on the organization's radar, and when they're gone, it takes some doing to get them organized again. Until then, and until everyone in the organization knows about the new ways of working, this can be quite frustrating and inefficient.