They are not being forced to fill out that paperwork on their own time, it is part of their work shift for which they are compensated. I can think of no other occupation where an employee can refuse to fill out paperwork or refuse to do some other tedious task just because they don't like it and not get fired.
reitanqild|2 years ago
I also admit that a large part of why I often just walk during lunch breaks at clients instead of eating sometimes ridiculously good lunches might be because I hate collecting those papers/digital notes and have to force them into the accounting system at work.
Don't underestimate the dread of certain kinds of paperwork for certain kinds of people.