[Imagenuity]

There is also a danger in relying on a third party tool for essential business processes.

If the third party tool makes changes and breaks your solution, or gets sold to an unfriendly owner that jacks prices, or decides to sunset their tool — you're screwed.

[dickersnoodle]

And the person who established their bona fides integrating that solution wants to preserve the resulting status, so you'll hear some variation of "I don't think that will happen, but let's cross that bridge when later".