Can't share that experience.
We are in the process of migrating from Azure B2C to ORY Network and had also some initial doubts if their products are a good fit for our enterprise company.
Our company is three hours away from their office in munich, but they were willing to send us an experienced engineer to answer all of our questions. This was very much appreciated and helped us a lot. They also offer the possibility to purchase dedicated slack channel support.
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