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mishmash | 14 years ago

I've just:

  1) saved their Privacy Policy and Terms of Use
  2) requested a complete deletion of our family's account
  3) requested deletion of any/all stored information
  4) considering contacting our lawyer
As I emailed to Path's support, our 3-4 year old children's schools, bus companies, physicians, pharmacies and our family lawyer were in that contact list - that's an insane, willful, and quite unexpected violation of our privacy.

Worse, it could have easily been solved by adding an entry to their Privacy Policy (under the "What Personal Information Do We Collect?" section) and/or a simple dialog prompt.

Unbelievable.

discuss

order

ryanwaggoner|14 years ago

As I emailed to Path's support, our 3-4 year old children's schools, bus companies, physicians, pharmacies and our family lawyer were in that contact list

Ok, I'm going to pick on you for a second.

Hold the downvotes everyone! Let me explain.

This seems like a bit of a knee-jerk reaction akin to "think of the children!" or the whole child porn scare-mongering that politicians engage in that we on HN are always criticizing. I recognize that Path screwed up, big-time, but I'm unclear on why them having the information you cited, along with dozens or hundreds of other contacts from your address book, for millions of users, constitutes some kind of terrible threat to your children. I mean, their schools, their bus companies? How is that even remotely useful information to anyone?

I think there's plenty to criticize here from just the high-level perspective of "they used my contacts without my permission", without use the children scare-mongering tactic. But maybe there's a specific threat in mind that I'm not thinking of?

Anyway, just thought your response was a little over the top, and more informed by emotion than reason.

Ok, now everyone can downvote :)

gmaslov|14 years ago

Having all that information (school, doctor, lawyer, pest control company, health insurer, employer, credit card company, ...) about one person or a family, together in one place, is a social-engineering / identity-theft cornucopia. Imagine if Path had a data breach resulting in this contacts database floating around the internet.

Now most people's response to that kind of threat is to think "I'm just nobody important, no one would ever go to the trouble of using this information to impersonate me or otherwise make my life difficult." Probably you are underestimating one or more of: (a) your importance, meaning how much money someone stands to gain by impersonating you, (b) the gullibility/apathy of customer service reps at the companies you interact with, or possibly (c) the amount of free time and/or perversity of someone who will fuck with you just for the lulz.

unknown|14 years ago

[deleted]

mishmash|14 years ago

> I'm unclear on why them having the information you cited

First of all, my wife and I actually read and attempted to analyze Path's Terms and Privacy Policy before joining. They did not in ANY WAY have our permission, either implicitly or explicitly to collect private information about our children, who are, 3 and 4 years old.

> along with dozens or hundreds of other contacts from your address book

From path.com/about

  Path should be private by default. Forever. You should 
  always be in control of your information and experience.
I was never once asked, agreed to, or gave consent to allow anyone to collect sensitive information about where are children are schooled at, what buses they ride, where they receive medical treatment at, or OTHER PLACES I LEFT OUT OF THE ORIGINAL LIST BECAUSE THEY ARE PRIVATE TO MY FAMILY. :)

> for millions of users

"kill one, it's murder - kill 1,000,000 it's a statistic" - this isn't about your children - it's about mine. ;)

> constitutes some kind of terrible threat to your children

Where did I say this was a "terrible threat" to my children? Maybe it is, maybe it isn't - bottom line is we did not consent to it. And perhaps we just want to protect our underage children from having behaviorial profiles or credit risk assessments built up on them before they reach kindergarten.

Interestingly enough, according to Path it is VERY reasonable that I should protect my children's information:

  We take reasonable measures to protect your personal information 
  in an effort to prevent loss, misuse and unauthorized access, disclosure, 
  alteration and destruction. Please be aware, however, that despite our efforts, 
  no security measures are perfect or impenetrable and no method of data 
  transmission can be guaranteed against any interception or other type of misuse.
Combined with:

  (You)...accept all risks of unauthorized access to the Registration Data and any other information you provide to us.
My risk, right?

> But maybe there's a specific threat in mind that I'm not thinking of?

Yes, there is. And I acknowledge that you might live in a world where you have no problem allowing anyone in the world to know any detail they can illicitly sneak out of your phone about you, your family, and your friends - but most of the rest of us don't.

For fuck's sake a UIKit dialog box and handler code is less than a dozen lines of code and then NONE OF THIS WOULD BE AN ISSUE.

> Anyway, just thought your response was a little over the top, and more informed by emotion than reason.

I'm curious, do you have a spouse or children?

toadi|14 years ago

Seems to be an ad misericordiam argument. It's bad they share private information of people in your contact list without your or their permission. But adding children in the mix is just used to add effect to your argument.

Don't really like this kind of argumentation.

rokhayakebe|14 years ago

considering contacting our lawyer

What do you expect to achieve with this step?

guywithabike|14 years ago

To get his money back, of course.

damptrousers|14 years ago

Lawyer? God, get a fucking grip. No wonder companies treat their users like morons.

mishmash|14 years ago

Because asking for advice from those wiser than oneself clearly makes one a moron.