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bwoodruff | 2 years ago

Hi folks,

Thank you for the comments on this important topic. 1Password's mission is to help people safeguard their most important information and to do that, we have always taken a human-centric approach to security. In order to deliver the exceptional product experience our users expect from us, we need to better understand how they use 1Password.

And while our goal is to deliver better 1Password products, we won’t require our community to help us if they don't want to. We're fully committed to transparency and will provide updates coming out of our research and development period. When we are ready for a wider rollout of this functionality, we will provide clear, in-app messaging, and you’ll be able to control whether or not telemetry is active on your account.

In the meantime, thank you for sharing your feedback – these discussions are always valuable to us, and we appreciate your constructive candor.

-Ben, 1Password

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93po|2 years ago

Unless telemetry is opt-in, there is no commitment to transparency. Opt-out may as well just be buried as a disclosure in the EULA that no one reads.

bwoodruff|2 years ago

As our CTO, Pedro, discussed in his blog post (https://blog.1password.com/privacy-preserving-app-telemetry/), we have only rolled out telemetry to our employee base. We will be analyzing the results of this internal-only roll-out before implementing this functionality more broadly.

This functionality will have a prominent in-app message that will ask Individual and Family account users to choose whether they prefer to keep telemetry on or off their account. Nothing gets collected until they’ve made this choice, and users will be able to change their preferences whenever they would like.

-Ben, 1Password

astrostl|2 years ago

I don't like opt-out telemetry but I get it. I hate and do not get local vault elimination. I've been using 1P since 2008 and I'm out once the 1P7 browser extensions stop working.