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rkuska | 2 years ago

Booking.com allowed me book a room in a hotel that was closed due to renovation - which I didn't know. I learned that a week prior my trip because I messaged the property (as I had a special request) and received automatically generated reply.

Since then I book directly. Most recently I booked a hotel which had 2+1 night free. Booking.com was offering full price for 3 nights stay.

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nly|2 years ago

Its the hotels fault to begin with for not managing their booking.con listing.

ww520|2 years ago

In that case, why use booking.com since it has a higher chance for errors?

account42|2 years ago

What if the Hotel doesn't want to have a Booking.com listing in the first place but is forced to have one because search engines rank it so much higher?

You might have typoed booking.con but it is spot on.