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40acres | 2 years ago

The market is definitely there for enterprise LLMs. Everyone is using GPT for work. I use it to provide stubs for memos and to brainstorm - but the real value comes from replace internal “tribal knowledge” with an AI who knows your org in and out.

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hammyhavoc|2 years ago

"Everyone" is exaggeration at best.

hospitalJail|2 years ago

It kind of boggles my mind that there are people who arent using LLMs yet.

Sure its not everyone, but the people who arent using them are signaling a major red flag IMO.

They are resistant to change, even if they don't understand the technology, what else are they resisting from their managers/leadership team? Further, I think of the people in my life who have refused to even try it, they all seem to have a screw or two loose, even if they are making 200k/yr successful.

All IMO of course, but in tech, I imagine something needs to be 'off' to never try it.

EDIT: Seems I'm getting criticism from people who are using it for inappropriate use cases. I don't use a screwdriver to hammer nails.

croes|2 years ago

So employees share their knowledge to get replaced by an AI?

amitport|2 years ago

one could argue that sharing knowledge was not exactly in employee interest even before AI.

(it makes it easier for some junior to replace you some day)

mrkramer|2 years ago

>The market is definitely there for enterprise LLMs.

Also in the news: https://www.cnbc.com/2023/05/02/chegg-drops-more-than-40perc...

>but the real value comes from replace internal “tribal knowledge” with an AI who knows your org in and out

I bet Microsoft is already working on that.

moonchrome|2 years ago

I've seen fine tuning attempts on internal documents - it's terrible (eg. mixing up stuff between locations/teams, making shit up)

They are now trying to build a search index and feeding it in-context results.

Honestly not seeing much value over a search index, but hey if it makes the internal data easily searchable under the banner of AI hype it's a win.

fakedang|2 years ago

We already have something developed like that in our company (~30 pax employee owned wealth management firm). It's.... interesting.

We currently use GPT-4 combined with an internal knowledge base we had earlier since the beginning, and we practically have to fire our chief of staff and the admin team. Just kidding, but it's made her team's work a ton easier that she can devote more time to the nitty-gritty hard stuff.

The interesting part is that I had a bit of a personality touch added as part of its context, so the AI's character is quite.... villainous.

Enterprise self-hosted ChatGPT is going to be huge.

brandall10|2 years ago

There's something like 5-6 companies in the W23 batch tackling this space.

unixhero|2 years ago

We just ordered a white label instance from Open AI. It will consume some terabytes of data and hopefully be the oracle we need.