[kenrik]

Anyone who has been in a management position for any length of time knows that the top down dictatorial style does not work. If you want the best from people you need to treat them well and encourage them.

From my experience these are the things I feel are important to managing a good team: You don't tell people to do things you tell them what needs to be done. If you have built a good team you don't need to be command/control to get tasks accomplished. Any conflicts need to be handled quickly, sharply and fairly. People will live up to expectations. Set the bar and if they don't make it, point out where they could improve and give them confidence to try again.