[Ninjaneered]

Super interesting, the same thing happened to me around 4am PDT, I have 2x ASUS ZenWiFi ET8 mesh routers. Every 10 minutes or so, we'd loose internet access for a minute, then it would come back.

I called Charter and they blamed the router, but I was a bit suspect since in January of 2022, we had another issue where the call center blamed our router and after a bit of testing was able to prove to them it wasn't our router. This was kind of interesting as well, they finally sent out a second service tech that had some sort of spectrum analyzer and he found our line it was being overwhelmed with noise. Turns out the drop from the pole wasn't shielded and a new T-Mobile 5G tower was bleeding into the line (acting like an antennae). The tech put a new wire up and it immediately solved the issue.

In both occasions, the help desk told us the signal coming to the router was fine though. This time a factory reset seemed to do the trick, but I seemed to have the latest firmware to start with so I'm not sure what's going on.

[garbagewoman]

You're not sure what's going on, despite this new information?

[egberts1]

It would appear that he is not the troubleshooter but a trouble reporter.