[kartayyar]

I tried Neeva, and the quality of results was just not there. Would have been happy to pay.

"It is one thing to build a search engine, and an entirely different thing to convince regular users of the need to switch to a better choice."

This line in post doesn't seem intellectually honest about why I think Neeva failed: it was never a 10X better experience. e.g. ChatGPT isn't complaining about acquiring users.

I believe Google when they say competition is just one click away. A bunch of things I would have asked Google now go to ChatGPT.

[ignoramous]

> ...it was never a 10X better experience.

True that new products need to be substantially better than the market leader to thrive (I particularly like this write up on the topic: Delta 4 theory of successful startups https://archive.is/WK96N ).

And Neeva might have been targeting a different, narrow niche (https://archive.is/ScazW) for which the product was 10x better?

> e.g. ChatGPT isn't complaining about acquiring users.

ChatGPT wasn't built to kill web search, but rather a super-capable, web-based conversation bot? Funny how that had Google on code red. Reminds me of, Amazon, eBay, and Alibaba: The right and the wrong way to compete with a locked market: https://archive.is/rY3NR