[jakestein]

I also often find it hard to get the information I actually care about from privacy policies. We tried to make it clear while checking the legal and compliance boxes we needed to, but I agree we can do better on that front. I'm also optimistic that this is an area where standards might be able to help, but I'm not a privacy policy expert and would need to do a lot more research to know for sure.

The short answer is that a subset of our team has the ability to access a user's contracts in order to provide support, fix bugs, and improve the product. We log instances when that access is used.

You're absolutely right that there are important differences between the attorney-client relationship versus the relationship with us or any other software provider. If that's not something you're comfortable with, then using the standard contracts without the software will probably be a better option.