[newqer]

Lot's of good comments already. I personally needed to shift my mind regarding written messages. When I receive feedback in written form and I think the other person has ill will, I perceive the text as angry written and a personal attack.

When I started checking with others how they interpret it, they always saw it as neutral or constructive. So my assumption of the senders state of mind, influenced the way I perceived the feedback text.

For me it really helped to "baseline" with others and/or often just ask the sender what the intention of the criticism was. Get into an analytical state of mind and figure-out what the intent behind the criticism is. If could be that it's made with the best intentions and can help you get better at what you do.