I've added sidewalk vendors to the map with names like "coconut cakes lady," and had them approved instantly.
I've also tried to rename streets, including the news article about the name change, and had them unceremoniously ignored. Same for adding a new bar to the map with a photo of the menu, even though other places I've added have had hundreds of thousands of views.
There doesn't seem to be an underlying system. There's a famous traffic stop in Muine, Vietnam listed as something like "social security office." The photos are all of the traffic stop. The reviews are about the traffic stop. If you run the name on Maps through translate, it comes back "traffic stop." I've tried repeatedly changing the category to "traffic police" and been silently denied.
There's a bar in downtown SF at the wrong address. Comments are about the address being wrong. There's even a photo that says "our address on Maps is wrong." Try to fix it in Maps? Denied.
Providing feedback to large corporate machines is akin to screaming into the void at this point. Sometimes the void hears you and responds with a generous canned message. Other times you unsurprisingly get silence. That's why I became completely divested and disinterested in providing general feedback for maps, locations etc.
Map creators include intentionally incorrect information (Map Traps) so people copying them are obviously copying them. I sometimes wonder if that’s the root cause of companies failing to correct some of their mistakes.
Using anything that could cause incorrect directions as a trap location / trap street would be a ridiculously bad idea. I strongly suspect the reason is a more standard corporate one; the volume of corrections and signal to noise ratio is probably quite poor.
In the case of my repeated Uber map correction attempt, I suspect that my correction isn't prioritized because of two factors: first, the turn which Uber Maps suggests, while both illegal and very dangerous, is not impossible (it's an illegal left turn accomplished by making a U-Turn around an island designed to prevent left turns). So, they probably see enough volume of "driver completed route as suggested" data signals to ignore any "but it's illegal and dangerous" complaints, a classic problem with "data driven" systems. And, Uber don't seem to have a real process for riders to submit mapping corrections, only drivers, so my request is unlikely to ever be routed to the correct queue to begin with.
Map Traps (as these are called) are normally pretty harmless, e.g. a non-existent, small cul-de-sac that doesn't exist. A turn restriction (which is quite invisible!) seldom is.
The way to get that corrected is to ask the local police to ticket illegal turns at that intersection for a day, indicating that Google refuses to correct the issue and is directing hundreds of violations a day at the intersection. Google ignores unenforced road signs that are frequently ignored by their data providers (drivers), so enforcement complaints from drivers are necessary to force the correction.
bsimpson|2 years ago
I've added sidewalk vendors to the map with names like "coconut cakes lady," and had them approved instantly.
I've also tried to rename streets, including the news article about the name change, and had them unceremoniously ignored. Same for adding a new bar to the map with a photo of the menu, even though other places I've added have had hundreds of thousands of views.
There doesn't seem to be an underlying system. There's a famous traffic stop in Muine, Vietnam listed as something like "social security office." The photos are all of the traffic stop. The reviews are about the traffic stop. If you run the name on Maps through translate, it comes back "traffic stop." I've tried repeatedly changing the category to "traffic police" and been silently denied.
There's a bar in downtown SF at the wrong address. Comments are about the address being wrong. There's even a photo that says "our address on Maps is wrong." Try to fix it in Maps? Denied.
digdigdag|2 years ago
Retric|2 years ago
https://www.gislounge.com/map-traps-intentional-mapping-erro...
bri3d|2 years ago
In the case of my repeated Uber map correction attempt, I suspect that my correction isn't prioritized because of two factors: first, the turn which Uber Maps suggests, while both illegal and very dangerous, is not impossible (it's an illegal left turn accomplished by making a U-Turn around an island designed to prevent left turns). So, they probably see enough volume of "driver completed route as suggested" data signals to ignore any "but it's illegal and dangerous" complaints, a classic problem with "data driven" systems. And, Uber don't seem to have a real process for riders to submit mapping corrections, only drivers, so my request is unlikely to ever be routed to the correct queue to begin with.
pietervdvn|2 years ago
altairprime|2 years ago
throwaway049|2 years ago