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Show HN: To support my 3 micro SaaS, I created another one

5 points| shyjal | 2 years ago |help.center

9 comments

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shyjal|2 years ago

I have been running https://micro.company with multiple B2B micro SaaS products for the past 5 years. These products have thousands of customers and are run by a super small team.

We needed a tool to provide consistent & automated support. Thus I created an AI powered Help.center.

Create yourcompany.help.center and let me know your thoughts.

maxilevi|2 years ago

Curious, how profitable are you doing this? Could you share some revenue numbers?

quickthrower2|2 years ago

Another one of these? I would be worried this will just become an Azure resource you can create with some clicks in the future.

shyjal|2 years ago

I also wish so :D

Btw just to clarify, we are not building yet another website to chatbot product.

With Help.center we are trying to build a proper customer support tool like Intercom.

We face problems first hand running a company with thousands of customers and we are using those learnings to build Help.center.

ano88888|2 years ago

it is interesting to see that jquery is still being used.

shyjal|2 years ago

The landingpage was built using Webflow and jQuery is the easiest way to make it interactive