[kschrader]

Having spent 7 years now building https://www.shortcut.com/ it's very clear to me that at a certain point in the life-cycle of many organizations a bunch of people get hired who can only "think in Jira" and the vast majority of feature requests are attempts to get us to add whatever feature(s) they love using.

Conversations about why it's bad for developers or product managers or attempts to show them how to get the same value in another way often fall on deaf ears (or don't happen at all) because it's the only way that they know how to work.

One of the key indicators that this is happening is when people start saying things like "this can't do Agile because it doesn't have PET_FEATURE"

Jira isn't just software, it's a way of working that's become the de facto standard, and it's hard to get out of that box for a lot of people.

[3riverdev]

For what it's worth, thank you for fighting this fight. Shortcut has been a fantastic tool for us as a direct result of it doing things differently and more naturally. Please don't change that!