[brocha]

There is also a cultural component to saying hello/hi before stating your request. Almost every Asian/Indian person I have worked with starts a conversation this way. I asked a friend one time and they just said it is polite so I stopped caring

[xela79]

the point is not to "not" say hello. But to have your message include the actual reason for contacting them.

so instead of 8:14 "hello" 9:15 "actual question"

sent 8:14 "Hello, actual question"