[cwilkes]

Similar rebooking: less than 24 hours before a flight from Seattle to Naples via Paris Air France says “lol flight canceled good luck as we aren’t rebooking you”

Had to scramble as flights were filling up. On hold for 45 minutes. Eventually cancel our refundable tickets and buy another pair of tickets on AF and have to make up the difference.

AF is now saying that we should have gone through the non working app to reschedule.

And to top it off the luggage didn’t make it to Naples, arriving 3 days (!) later even though there are multiple flights a day.

Plane and the staff were nice.

[m000]

Ummmm... It sounds like you booked SEA-CDG and CDG-NAP as separate tickets. Huge mistake. In that case, Air France is not obliged by EU law to make arrangements for you to make it for your CDG-NAP flight.

I assume they still gave you one of the three options in [1], but that just didn't work for you.

[1] https://europa.eu/youreurope/citizens/travel/passenger-right...

[mynameisvlad]

It doesn’t sound like that at all. Nowhere in the parent comment did they mention or even imply that these were separate tickets.