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rolae | 2 years ago
I remember the people from Blogger (google) talking about this problems. People were not very familiar with blog / website builders and users were confused when their blogs got created instantly, like "This is a big deal, me getting an entire website, what happened, what went wrong? It must have aborted the process…"
pickingdinner|2 years ago
Confuse who?
An instant "success" notice beats waiting every single time, regardless of user level, if we're even classifying that.
b112|2 years ago
Which, sadly, is the tech level of most UX people.
Unskilled users are just happy it was fast. Why would it take time, it's a computer!
It's a little like psychiatrists. A surprising number have loads of issues, and go into the business to help themselves.
But this skews perception.
UX people make all sorts of unfounded rules up, many created decades ago, when almost everyone was a "new user".