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waweic | 2 years ago
You are always limited to their opinionated decisions on what your deployment should look like* (or risk losing support), but at the same time, the support you actually get is next to none.
If I can't fix it myself, it ain't gonna be fixed.
At this point, I don't know what we are paying for anyways.
*As an example, more recent versions of RHEL only allow the use of NetworkManager for permanent network configuration. In a production hypervisor system, NM is completely unsuitable in my opinion. It's full of footguns and that will bite us at some point
frankreyes|2 years ago
You get to shift your blame on someone else. It's a commercial "covering your behind as a service", that you just blame $vendor when things go bad. It's the game big corps play, sometimes called "compliance".