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waweic | 2 years ago

As a former hobbyist that is now working a lot with RHEL as a sysadmin, I was really surprised to learn how little advantage there actually is with buying Red Hat Support.

You are always limited to their opinionated decisions on what your deployment should look like* (or risk losing support), but at the same time, the support you actually get is next to none.

If I can't fix it myself, it ain't gonna be fixed.

At this point, I don't know what we are paying for anyways.

*As an example, more recent versions of RHEL only allow the use of NetworkManager for permanent network configuration. In a production hypervisor system, NM is completely unsuitable in my opinion. It's full of footguns and that will bite us at some point

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frankreyes|2 years ago

> At this point, I don't know what we are paying for anyways.

You get to shift your blame on someone else. It's a commercial "covering your behind as a service", that you just blame $vendor when things go bad. It's the game big corps play, sometimes called "compliance".